Best customer service in our test 2020: Cyberghost

Best VPN Service Providers

VPN services have not only technical issues that need to be clarified but also often questions of understanding or explanation that users may have. Nevertheless, most VPN services consider that customer service is, first of all, a website in different languages, but there are also providers like CyberGhost that go much further and devote themselves to the client and his needs in a special way.

Best VPN of our tests

Therefore, we would like to introduce the best VPN services for us on this topic. Providers for whom the customer has always been in the first place. They are ready at any time to help their customers and answer their questions.

Best customer service from all trusted VPN providers!

Of all the users surveyed, more than 92.3% confirmed that they recommend the CyberGhost VPN service primarily because of the excellent customer service. With positive approval in general of more than 97%, CyberGhost customer support takes a leading position, ahead of all other VPN services we tested.

CyberGhost Logo

Note. We evaluate our readers’ reviews, comments, live chats, or even email messages and gain access to more than a million genuine and verified reader opinions. In addition to our actual and verifiable criteria, which are used for comparisons, reader ratings play an important role. We always act impartially and independently.

Read the whole CyberGhost Review…

CyberGhost VPN

The Romanian provider actually has German-speaking roots and for many years it has been one of the most popular VPN services in the world, but especially in German-speaking countries. Thus, all applications and applications are complete and understandable simple language.

The client section on the site is very simple and clearly structured and requires no further explanation. In addition, the service is easily accessible. Answers to user questions are carried out quickly through chat or e-mail. More than 90 out of 100 service users surveyed said they would be especially grateful and recommend customer service.

Customer service
Interface language	DeutschEnglischFranzösischRussischSpanisch
Customer service	E-MailFAQ WebseiteForumLive-Chat
Customer service language	GermanEnglishFrench

Customer friendly applications

CyberGhost VPN – the perfect all-rounder VPN

In addition to good customer service, CyberGhost VPN also offers many other very easy-to-use features and an exceptionally good price/performance ratio. The following facts and details are just a small excerpt from the many features of CyberGhost.

Therefore, we recommend that you read the entire report on this test.

Read the whole CyberGhost Review…

Best customer service: CyberGhost VPN pricing & tariffs

Prices / Tarifs
Free using	✘
Tariff (1 Month )	11.99 EUR
Tariff (6 Months )	47.94 EUR (per month 7.99 EUR)
Tariff (18 Months )	49.5 EUR (per month 2.75 EUR)
Number of connections per account	7
Test options	Money back guarantee

CyberGhost Applications

Available protocols	IKEv2OpenVPN (TCP)OpenVPN (UDP)
Own apps	Andere OS/IntegrationAndroidApple iOSASUSWRTChrome ErweiterungDD-WRTFirefox ErweiterungFireTVKODI AddOnLinuxMac OSXOpenVPN UDPOpenWRTTomatoWindowsWindows Phone
KillSwitch function	✔
Interface language	DeutschEnglischFranzösischRussischSpanisch

Best customer service: Privacy with CyberGhost

Anonymity in internet
Altered virtual location	✔
Protection from requests for information	✔
General monitoring protection	✔
Targeted monitoring protection	✘
no log files	✔
Obfuscation (masking)	✘

Best Client Service: Streaming with CyberGhost VPN

Streaming TV and video content
Use on the home router	✔
Use with KODI	✔
SmartDNS	✔
FireTV App	✔
Avoid warnings	✔
Supported streaming platforms	NetflixzattooWaipuJOYNTVNowARDZDFBRN24MDRrbbWDRArte3SatPro7Sat1Kabel1Disney+ (DE)MagentaTV (DE)ORFSRFServus TV

CyberGhost VPN speed tested

Max. speed tested

Download

Kbps

Jitter

Ping

Upload