Best customer service in our test 2021: Cyberghost

Best VPN Service Providers

VPN services have not only technical issues that need to be clarified but also often questions of understanding or explanation that users may have. Nevertheless, most VPN services consider that customer service is, first of all, a website in different languages, but there are also providers like CyberGhost that go much further and devote themselves to the client and his needs in a special way.

Best VPN of our tests

Therefore, we would like to introduce the best VPN services for us on this topic. Providers for whom the customer has always been in the first place. They are ready at any time to help their customers and answer their questions.

Best Customer Service
Best Customer Service

Best customer service from all trusted VPN providers!

Of all the users surveyed, more than 92.3% confirmed that they recommend the CyberGhost VPN service primarily because of the excellent customer service. With positive approval in general of more than 97%, CyberGhost customer support takes a leading position, ahead of all other VPN services we tested.


CyberGhost Logo
CyberGhost Logo

Note. We evaluate our readers’ reviews, comments, live chats, or even email messages and gain access to more than a million genuine and verified reader opinions. In addition to our actual and verifiable criteria, which are used for comparisons, reader ratings play an important role. We always act impartially and independently.

Read the whole CyberGhost Review…

CyberGhost VPN

The Romanian provider actually has German-speaking roots and for many years it has been one of the most popular VPN services in the world, but especially in German-speaking countries. Thus, all applications and applications are complete and understandable simple language.

The client section on the site is very simple and clearly structured and requires no further explanation. In addition, the service is easily accessible. Answers to user questions are carried out quickly through chat or e-mail. More than 90 out of 100 service users surveyed said they would be especially grateful and recommend customer service.

Customer service
Interface languageEnglishFrenchGermanRussianSpanish
Customer serviceEmailForumLive-ChatQ&A Website
Customer service languageGermanEnglishFrench


Customer friendly applications

CyberGhost VPN – the perfect all-rounder VPN

In addition to good customer service, CyberGhost VPN also offers many other very easy-to-use features and an exceptionally good price/performance ratio. The following facts and details are just a small excerpt from the many features of CyberGhost.

Therefore, we recommend that you read the entire report on this test.

Read the whole CyberGhost Review…

Best customer service: CyberGhost VPN pricing & tariffs

Prices / Tarifs
Free using
Tariff (1 Month )11.99 EUR
Tariff (12 Months )45 EUR (per month 3.75 EUR)
Tariff (24 Months )70.80 EUR (per month 2.95 EUR)
Tariff (39 Months )77.61 EUR (per month 1.99 EUR)
Number of connections per account7
Test optionsMoney back guarantee

CyberGhost Applications

Available protocolsIKEv2OpenVPN (TCP)OpenVPN (UDP)
Own appsAndroidApple iOSASUSWRTChrome extensionDD-WRTFire TVFirefox extensionKODI Add-onLinuxMac OS XOpenVPN UDPOpenWrtother OS/integrationTomatoWindowsWindows Phone
KillSwitch function
Interface languageEnglishFrenchGermanRussianSpanish

Best customer service: Privacy with CyberGhost

Anonymity in internet
Altered virtual location
Protection from requests for information
General monitoring protection
Targeted monitoring protection
no log files
Obfuscation (masking)

Best Client Service: Streaming with CyberGhost VPN

Streaming TV and video content
Use on the home router
Use with KODI
FireTV App
Avoid warnings
Supported streaming platformsNetflixzattooWaipuJOYNTVNowARDZDFBRN24MDRrbbWDRArte3SatPro7Sat1Kabel1Disney+ (DE)MagentaTV (DE)ORFSRFServus TV

CyberGhost VPN speed tested

Max. speed tested
Germany | 06.12.2020

Read the whole CyberGhost Review..

More VPN services with good customer service

Erstellt am: 03/17/2020

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